Australian Calisthenics Theatre Company Pty Ltd (ACTC) ("we", "our", "us") is committed to protecting your privacy and ensuring your personal information is handled securely and responsibly. This Privacy Policy outlines how we collect, use, disclose, and store your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

1. What Personal Information We Collect

We may collect personal information including, but not limited to:

• Full name
• Date of birth
• Contact details (address, phone number, email)
• Emergency contact details
• Payment and billing information
• Student or participant details (age, level, medical info where relevant)
• Any correspondence or communication with us

2. How We Collect Your Information

We collect information directly from you when you:

• Enrol in classes, workshops, or events
• Register on our website
• Purchase tickets or merchandise
• Subscribe to our newsletter or mailing list
• Contact us via phone, email, or online form
• Interact with us on social media

In some cases, we may collect personal information from third parties (e.g., if a parent/guardian provides details for a child).

3. Why We Collect Your Information

• We collect personal information to:
• Provide and manage classes, events, and performances
• Process payments and issue receipts
• Communicate updates, event info, and changes
• Manage enrolments and memberships
• Respond to enquiries and provide support
• Meet legal and regulatory obligations

4. Disclosure of Personal Information

We do not sell your personal information. We may share it with trusted third parties only when necessary to:

• Deliver services (e.g. ticketing platforms, payment processors, email platforms)
• Meet legal or regulatory obligations
• Protect the safety or welfare of individuals
• All third parties are required to maintain the confidentiality and security of your information.

5. Storage and Security

We take reasonable steps to protect your personal information from misuse, interference, loss, and unauthorised access. This includes secure storage, limited staff access, and password protection where appropriate.

If your data is stored electronically, it may be held on secure servers based in Australia or with reputable cloud service providers.

6. Access and Correction

You have the right to access and correct your personal information. If you believe your details are incorrect or need updating, please contact us.

7. Website and Cookies

Our website may use cookies or similar technologies to enhance user experience. These do not collect personally identifiable information unless you voluntarily provide it.

We may collect anonymous data (e.g. browser type, pages visited) for website analytics and improvement.

8. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website. We encourage you to review it periodically.

9. Contact Us

If you have any questions, concerns, or complaints about your privacy or this policy, please contact us at:

Australian Calisthenics Theatre Company (ACTC)

Email: info@auscalisthenicstheatre.company
Phone: 0415716141
Address: 171 Gilbert Street, Adelaide SA 5000

If you're not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC): www.oaic.gov.au